FAQs

Yes! You can check your bag for $10 and coat for $5 on site.

The Steelhouse Lounge is a private bar on the balcony level of Steelhouse Omaha with premium liquor options. This space is included with the purchase of a Premier Access Club Package or can be added on site with the purchase of a club upgrade. Head to the box office or find a guest services staff member to upgrade.

SKIP THE LINE with the Fast Lane pass. Be one of the first into the venue or bypass the General Admission line no matter what time you arrive.

We recommend being in line up to 30 minutes prior to the listed door time. Exact entry time may vary. Doors are open to Fast Lane passholders  until the headlining act takes the stage.

Note: Each person in your group must have their own Fast Lane pass. Not all events offer Fast Lane. Limited quantities may be available for purchase here.

If you’re attending a concert, you’ll be directed to Ticketmaster. If you’re attending a community event, you’ll buy tickets through Ticket Omaha. If you’re unsure where to buy, contact us at 402.345.0606 or ticketomaha@o-pa.org.

If you purchased tickets through Ticketmaster, download the Ticketmaster app to access your tickets.

If you purchased tickets for a community event through Ticket Omaha, access your tickets at wallet.ticketomaha.com.

The following are permitted:

• Clear plastic or vinyl bags 12x6x12 in. max
• Small clutch bags approximately 6.5×4.5 in. max

Bag check is located beside the box office and can be purchased for $10.

Card – Steelhouse is a cashless venue! If you bring cash, you are able to convert it to a card on-site at no cost.

For more information on how to purchase tickets for a group of 10 or more, contact Group Sales at 402.661.8516 or jrich@o-pa.org.

Sure do! If you’re looking for a lost item, please call the security desk at 402.661.8555.

Contact us — we’re happy to chat!

You bet! Visit any of our bars to see what’s on the menu.

No professional photography or videography allowed unless you’ve received permission for a particular event.

Steelhouse is an all-ages venue unless otherwise noted for a specific show.

Yes! Wheelchair & companion tickets are available on all levels of the venue, and can be purchased online at Ticketmaster.com or at the box office. Limited Mobility seats are also available in the balcony. Please notify a staff member upon arrival for accommodations. Find more info about accessibility features here.

Requests for American Sign Language (ASL) interpretation for shows should go directly through our Ticket Omaha box office. Please call 402.345.0606 or email ticketomaha@o-pa.org at least two weeks prior to your show so we can secure a sign language interpreter for you.

The Ticket Omaha Box Office located inside the Holland Center at 1200 Douglas Street is open 12–5 PM, Monday through Friday. On-site box office assistance at Steelhouse will be available starting 90 minutes prior to showtime.

Read more here about what to expect when you arrive.

Find parking details here.

Contact us to learn more.

Any open positions will be listed on o-pa.org/about-us/careers.